A junior associate at a consulting firm is startled to realize that she may have accidentally sexually harassed a colleague during a passing conversation. She wonders if she was in the wrong and is left worried that her reputation and relationship with the person may be damaged. The case explores what to do when a workplace interaction goes awry, from both the victim and perpetrator perspective. The theoretical basis of the discussion relies on the .....more

Oscar & Oliver Brothers was founded in 2002 and faced numerous challenges, including the death of one of its co-founders and the impact of the Russia–Ukraine war. The company had, however, been resilient and had continued to grow during the war. Maria, Oscar, and Andrey, the three current co-owners of Oscar & Oliver Brothers, gathered in January 2024 for their annual strategic planning meeting. Maria was reluctant to pursue a strategy of internationalization .....more

The chief executive officer of PanoTech Solutions was troubled by the escalating mental health crisis among employees in the IT industry, including severe cases such as suicide attempts and self-harm. Internally, his staff had voiced concerns over stress, heavy workloads, and work–life balance, issues that were exacerbating high attrition rates and the loss of top talent. To address such challenges in a cultural environment where mental health stigma .....more

This case study explores the decision-making process for a firm considering entry into the low-carbon fuel production industry. We use a decision tree model to evaluate the alternatives to select the best alternative. It encompasses both quantitative analyses, including present value, net present value, and expected monetary value, and qualitative factors, such as supply management and location criteria impacting the decision. Students will learn .....more

Following E-India Ltd.'s acquisition of THEPSU, a significant shift in organizational culture and dynamics ensued as E-India’s chief human resources officer sought to harmonize the existing HR teams with new approaches while leveraging their diverse backgrounds. The case discusses the challenges of a promising HR professional from a bureaucratic public sector environment in trying to adapt to a dynamic private sector setting in the face of internal .....more

Noah Joss had received a full-time job offer from Genesis Consulting, following his summer internship there. While a full-time offer had been his goal, Joss started to think critically about the compensation package and the working hours expected of him. Worried about making the wrong decision, Joss worked with his study group to come up with a compensation survey for those working in consulting that could be used as a reference point when deciding .....more

In August 2022, a senior sales executive at Dabur India Ltd. was facing mounting pressure to meet the company’s sales and distribution key performance indicators. He was responsible for urban retail expansion, as well as promoting new products in a territory where the company dominated the market. However, challenges such as retailer dissatisfaction and low sales were persisting due to expired products cluttering retailer shelves, among other issues. .....more

On New Year’s Eve of 2018, Amjad Dar, head of Brics Online, is considering alternatives going forward for operating Brics Online, a business-to-consumer (B2C) e-commerce arm of Brics Pakistan (Brics). The main decision to be taken is whether Brics Online should be operated centrally (through a dedicated warehouse) or merged with stores to allow for decentralized operations. Centralized operations in the first year of Brics Online produced considerable .....more

The case presents three mini-cases on employment discrimination. In the first, “(Un)See the Seen," a project manager faced the dilemma of how to support a neurodivergent associate whose principal consultant opposes him. In the second, "License to Ageism—When the Old Play Games with the Young," a young project leader faced the dilemma of how to protect himself from a junior partner and a toxic culture in the firm. In the third, "Cold .....more

In September 2023, Sarah Bell, the president and chief executive officer of Artisan Alley Donuts (Artisan Alley), was facing various operational challenges as she navigated the complexities of scaling up her business. Artisan Alley is an artisanal donut bakery in Calgary, Alberta, Canada. Bell’s decision to increase donut production by 15 per cent (from 624 to 720 daily products) inadvertently led to late deliveries and inadequate inventory by opening .....more