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Managing Communication and Accountability in High-Stakes Projects

Shubhashree (Serena) S. Iyer, Ritu Gupta

商品編號:W41817
出版日期:2025/04/01
再版日期:2025/04/15
商品來源:
商品主題:Organizational Behaviour/Leadership; Communications
商品類型:Case (Gen Exp)
涵蓋議題:communication strategies;email etiquette;managing upward;employee autonomy;managerial oversight;workplace communication;business communication;organizational development;performance goals;leadership challenges;workplace dilemmas;career management;conflict resolution;employee accountability;senior management;professional communication;technology firm culture;workplace transparency;employee job satisfaction;corporate communication
難易度:4 - Undergraduate/MBA
內容長度:7 頁
地域:India; United States
產業:Information; Media & Telecommunications
事件年度:2024

In October 2024, an employee for the US financial technology company Gestrava Technology Corporation was feeling undervalued and facing challenges in communicating effectively with the senior management team due to a directive from his supervisor to be included in all communications. The situation escalated when a critical change was needed in the performance goal data that the employee had already submitted to the senior management team. The employee faced the dilemma of whether to contact the management team directly to explain the issue or work with his supervisor on communicating the correction. The employee was concerned about the impact and repercussions from his decision in the organization.

教學手冊:Managing Communication and Accountability in High-Stakes Projects - Teaching Note
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