Teaching note for product W47381.

Teaching note for product W47354.

Conscious Mitthaiwalla’s founder was a young Indian entrepreneur who had reimagined his diabetes diagnosis into a purpose-driven venture in India’s sweets market. The Mumbai-based start-up had innovatively combined ingredient experimentation with the founder’s personal brand to deliver diabetes-friendly Indian sweets. As a result, it had witnessed strong early growth, even securing a breakthrough retail partnership. However, in April 2024, as the .....more

Schneider Electric (SE) acquired Larsen and Toubro (L&T) Limited’s electrical and automation business in 2020, with rights to use the L&T Switchgear brand for five years. As this period closed, SE began transitioning the portfolio to Lauritz Knudsen Electrical and Automation (LK), launching the new brand in May 2024. The change was about more than just legal or marketing; it was a shift in identity in one of SE’s most critical markets. Employees .....more

Teaching note for product W50116.

Cartech Technology Development Co. Ltd. (CARtech) was a fast-growing used car platform based in Qingdao, Shandong Province, China, that connected consumers, car dealerships, and financing partners through a data-driven marketplace. In spring 2023, Chief Financial Officer Mei Lin was navigating the complex post-merger integration of numerous independent “mom-and-pop” dealerships into the company’s corporate structure. Lin had introduced a finance-first .....more

Teaching note for product W49351.

Happy Lamb International Catering Chain (Happy Lamb) was an international hot pot restaurant chain, founded in Boston in 2016 and since steadily expanding to 40 stores outside China. From inception, Happy Lamb remained committed to its core concept of Mongolian hot pot, adopting a strategy focused on Western markets. The company actively pursued localization throughout its globalization process—from building product competitiveness and supply chain .....more

In 2025, Zomato—India’s leading food delivery platform—faced a channel conflict with its restaurant partners, represented by the National Restaurant Association of India. The conflict arose after Zomato launched its quick food delivery app, Bistro, which partners perceived as unfair competition due to private-label offerings and Zomato’s control over customer data. The company had to decide whether to scale back, negotiate with partners, or continue .....more

Teaching note for product W48804.