Faced with a lagging domestic tech industry, serial entrepreneur Diyor Latipov needed to determine the next steps of his technology education for kids start-up, Unicode. Founded during Uzbekistan’s tech boom in 2021, Unicode taught coding basics to over 500 children ages 4 to 18 in a three-year period and developed a self-sustaining business-to-business model. In April 2024, Uzbekistan’s tech bubble had burst. Faced with budget cuts, schools were .....more

Teaching note for product W46190.

Teaching note for product W42631.

In the spring of 2024, suicide prevention non-profit organization Samaritans of Singapore (SOS) was looking forward to the future. With its CEO’s impending retirement, succession planning had become imperative. If the organization wanted to grow rather than plateau, it would need ongoing strategic leadership and organizational transformation, with a particular focus on fostering cohesion and collaboration between staff and volunteers. SOS had to consider .....more

During the COVID-19 pandemic, SATA CommHealth, a Singapore-based social enterprise, made several strategic decisions in order to turn itself around, sharpen its organizational purpose, and reformulate its organizational strategy. SATA’s new strategy enabled it to secure a significant public contract in 2022, giving it a mandate as a primary care provider for migrant workers. As SATA’s financial performance stabilized, the board and the management .....more

As a pioneer in the plant-based alternative meat industry, Beyond Meat had experienced rapid growth for many years, primarily driven by increasing environmental concerns and health-conscious consumers. By 2022, the company experienced several challenges, some of which were industry-wide, while others pointed to internal issues relating to operations, human resources, and its product as well as geographic diversification strategies. Its stock value .....more

Teaching note for product W36369.

In March 2021, the founder of Hampstead Tea, a specialty-tea processor based in London, United Kingdom, found herself at a crossroads. Since 1995, the founder had been exporting packaged tea to countries in the European Union (EU) as well as selling it locally in the UK market. But effective December 31, 2020, the United Kingdom had exited the EU; in 2021, companies in the two regions could no longer buy and sell goods freely across their borders. .....more

Teaching note for Ivey product no. W37128.

Teresa Ward, founder of Grandma Treesaw’s Bannock (GTB), had recently received positive media coverage from the Canadian Broadcasting Corporation and was hoping to leverage it to grow her Yukon-based bannock-mix business. She was considering two options: expand her direct to consumer offer by working with Shopify Inc. to improve GTB’s e-commerce sales or grow her product portfolio by introducing two new flavours of bannock mix. A few questions loomed .....more