Exide Industries Limited: Innovating Processes With Robotic Process Automation
商品編號：W34739
出版日期：2024/01/30
再版日期：
商品來源：
商品主題：General Management/Strategy; Information Systems
商品類型：Case (Field)
涵蓋議題：trade-offs;automation;tangible benefits;intangible costs;innovation;well-being;digital transformation;decision-making factors;challenges;opportunities;streamline;transformative impact;ethical implications;robotic process automation (RPA);accounts payable;human capital and automation balance;change management;post-pandemic business strategies;ethical automation practices
難易度：4 - Undergraduate/MBA
內容長度：17 頁
地域：Canada; India; United Kingdom; United States
產業：Manufacturing
事件年度：2021
In the throes of a global pandemic, on May 3, 2021, Exide Industries Limited (EIL) faced a critical juncture. The managing director (MD) and chief executive officer (CEO) convened the executive committee in Kolkata, India, to grapple with the choice between human capital and robotic process automation, specifically in the realm of accounts payable (AP) processes. Balancing tangible benefits and intangible costs, the executives debated the impact on employee morale and company culture. Amidst the complexities, the MD and CEO aimed to chart a course that harmonized innovation with tradition, ensuring automation fortified rather than undermined EIL’s core strengths. Focused on the vital AP processes, the senior vice president (SVP) of corporate accounts and the IT team initiated an exploration, recognizing the need to navigate a delicate equilibrium between human insight and technological advancement. The narrative unfolds in a bustling city, against the backdrop of a pandemic-altered economic landscape, as EIL seeks a path forward that preserves its unique human capital while embracing the transformative potential of automation.
教學手冊：Exide Industries Limited: Innovating Processes With Robotic Process Automation - Teaching Note
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