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Greentree Investment Corporation (B)

Christina A. Cavanagh; Suzanne Rasmussen

商品編號:9B04C016
出版日期:2004/06/24
再版日期:
商品來源:Ivey
商品主題:Human Resource Management
商品類型:Supplement
涵蓋議題:Employee Termination;Personnel Management;Customer Relations;Communications
難易度:3 - Undergraduate
內容長度:5 頁
地域:Canada
產業:Security and Commodity Brokers; Dealers
事件年度:1999

An investment advisor must take over the clients of another advisor who has been terminated due to poor performance. These clients are extremely upset with the situation, and one customer has demanded that his losses be reimbursed by the company. The investment advisor must decide how best to handle this angry customer. This is a supplement to Greentree Investment Corporation (A), product 9B04C015.

教學手冊:8B04C16
補充材料: