Late on a Friday afternoon, an investment advisor at the Toronto, Ontario branch of Reese, Gordon, and Company must decide whether to process an order made by a client's husband. This was the fifth time that the husband, who had no trading authority over the account, had made such a request since the account was opened nearly two months previously. The primary objective of this case series is to explore the issue of dealing with a regulator investigating .....more

An investment advisor at the Toronto, Ontario branch of Reese, Gordon, and Company received a call from a seasoned investigator with the Special Investigations Unit (SPU) of the Investment Dealers Association. She was calling to inform him that the SPU had been called in to investigate the alleged mishandling of a client's account. The regulator becomes involved in the transaction described in Peter Farber (A) case, 9A98N033, once the investment .....more

The senior vice-president and managing director at a branch of National Securities has to decide what to do about a series of seemingly irregular transactions by a vice-president, one of the top producers at the branch. When questioned regarding these transactions, the vice-president, at first calmly and then angrily, made assurances that they were completed in the best interest of the clients and were handled in his usual professional manner. The .....more

The administrative assistant at the Edmonton, Alberta branch of Vandelay Securities was faced with a dilemma. Her superior had requested a purchase of shares in a firm whose securities were restricted to residents of Alberta for one of her clients who resided in British Columbia. On the purchase request form, the client's province of residence was listed as Alberta, and a post office box address was given. This transaction was the latest in a .....more

An investment advisor has received an order to buy 1,000 coffee contracts for her client. The client, a senior weather analyst at Environmex, a private weather forecasting service, told her that he had just seen the latest long-range satellite weather data for Brazil that indicated a strong likelihood of frost in the coffee-producing regions. Frost would kill the coffee plants, seriously reducing the supply of coffee, which in turn would lead to an .....more

An investment advisor must take over the clients of another advisor who has been terminated due to poor performance. These clients are extremely upset with the situation, and one customer has demanded that his losses be reimbursed by the company. The investment advisor must decide how best to handle this angry customer. This is a supplement to Greentree Investment Corporation (A), product 9B04C015.

An investment advisor has received an order to buy 1,000 coffee contracts for her client. The client, a senior weather analyst at Environmex, a private weather forecasting service, told her that he had just seen the latest long-range satellite weather data for Brazil that indicated a strong likelihood of frost in the coffee-producing regions. Frost would kill the coffee plants, seriously reducing the supply of coffee, which in turn would lead to an .....more

Delta Bank, a full service bank with 28,000 employees worldwide and $189 billion in asset value, faced the Y2K problem with only months to spare. The consequences of failure were enormous, the project was very complex, and the deadline was unmovable.

Late on a Friday afternoon, an investment advisor at the Toronto, Ontario branch of Reese, Gordon, and Company must decide whether to process an order made by a client's husband. This was the fifth time that the husband, who had no trading authority over the account, had made such a request since the account was opened nearly two months previously. The primary objective of this case series is to explore the issue of dealing with a regulator investigating .....more

An investment advisor at the Toronto, Ontario branch of Reese, Gordon, and Company received a call from a seasoned investigator with the Special Investigations Unit (SPU) of the Investment Dealers Association. She was calling to inform him that the SPU had been called in to investigate the alleged mishandling of a client's account. The regulator becomes involved in the transaction described in Peter Farber (A) case, 9A98N033, once the investment .....more