The director of human resources for Grupo Industrial Bimbo, S.A., was involved in a corporate re-engineering initiative. In response to the changing Mexican business environment, the company's senior executives had initiated a review of operations in an attempt to increase competitiveness and ensure the company's survival. The conclusions of the initial benchmarking studies, and some people dedicated to the re-engineering effort, recommended laying off 6,000 of the company's 40,000 workers to reduce and control costs. The directors were concerned about how the company could preserve its corporate culture. A follow-up case (9A98M011) is available.
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