In February 2025, Carla Ramirez stepped in as interim director of Cero Basura BCS, a community-driven non-profit in Todos Santos, Mexico, dedicated to establishing the country’s first zero-waste tourism destination. Ramirez’s appointment came at a pivotal moment: the organization had made progress in waste reduction and community engagement, yet it continued to struggle with inconsistent volunteer participation and fragmented data-collection efforts. .....more

Despite being among the top 50 global retailers in 2024, by early 2025, Falabella —a multi-business, multi-channel, and multi-national retailer headquartered in Santiago, Chile—was facing critical decisions regarding its growth strategy and organizational design. The rapid expansion of another online marketplace and the entry of global e-commerce giants into Latin America had dampened the firm’s growth, triggering a decline in its market capitalization .....more

In April 2024, Ricardo Garza Limon, the founder of Grupo Garza Limon in Mexico, was reflecting on the succession process he had embarked on in 2016. Despite making progress, Ricardo regretted not having achieved his main goal: seeing one of his two sons take on the role of chief executive officer (CEO) in the family firm. The company had a solid nonfamily CEO in place but needed to strengthen its board of directors and formalize a trust to align future .....more

Dalton Kreiss founded Maguey Melate in 2018 to bring authentic, traditionally crafted mezcal from small producers in Oaxaca, Mexico directly to consumers. In early 2024, he faced fierce competition from cheaper, mass-produced alternatives. Maguey Melate's mission-driven model, focusing on authenticity, sustainability, and social responsibility had garnered success but now confronted the need to either adjust to compete with rivals, maintain its .....more

In 2018, Christopher Hay, president and chief executive officer of Hayco, the top contract manufacturer to the brush industry globally, had been looking for a new location for some of its operations due to over a decade of rising labour costs in Hong Kong, China, where the company was based. The company accelerated its search in response to the US government’s announcement of tariffs against Chinese products in April 2018. Hayco was seeking a location .....more

<p align= "justify">Many factors influence corporate governance in a family firm, the most prevalent form of business entity in Latin America. National culture affects a family firm's societal values, as well as economic, political, and legal systems of governance. Normative behaviour and expectations are also key factors that affect both individual and organizational norms. The firm’s characteristics are another major source of .....more

In 2022, Mazatlan was enjoying a reputation as a popular seaside town on the Mexican Pacific Coast, in the northwestern state of Sinaloa. Protected by a bay and three islands, it offered sandy beaches and favourable weather year-round, making it an attractive destination for Mexican, American, and Canadian vacationers. It was a popular stop for Pacific Ocean cruises, where tourists could enjoy beaches, sunshine, Mexican cuisine and culture, and various .....more

In mid-2020, Uber Technologies, Inc. (Uber) acquired Latin American-based mobile application Cornershop, which delivered online grocery purchases to the consumer’s home. The operation involved technology firms based on multisided platforms. Uber, which focused on the intermediation of passenger transport, had expanded to businesses such Uber Eats for the delivery of restaurant meals, while Cornershop’s focus was the purchase and delivery of supermarket .....more

In June 2020, UBits faced the uncertainties of a global health crisis—the COVID-19 pandemic. The company had experienced several temporary setbacks, but the chief executive officer and co-founder was encouraged by the shifts in market dynamics that seemed to hold a bright future for online training. However, major competitors had also intensified their efforts to capitalize on the new opportunities in the market. UBits needed to re-evaluate its options .....more

At the start of 2020, the main strategic challenge for UBits (a start-up focused on online corporate training in Latin America) was how to continue to scale up the operation. Although UBits had gained a foothold in Colombia, Mexico, and Peru, the company had no presence in Brazil—Latin America’s largest economy—or in any other major regional economies, including Chile and Argentina. UBits was offering only one type of service—subscription-based courses .....more