In January 2024, an account manager at Devos National Bank was reviewing a request for a $35,000 long-term loan and a $20,000 working capital loan for Malibu Restaurant, a diner located in Centralia, Ontario. The funds were needed to build an outdoor patio for the diner, which would improve its capacity and further bolster the community atmosphere that the owner had curated. While the owner was extremely driven, the account manager was hesitant to .....more

Teaching note for product W42608.

In February 2024, Chateau des Charmes, a winery in Niagara-on-the-Lake, was planning the introduction of a new product offering. Beautiful Brunch would be a breakfast-themed wine and food pairing that would be offered earlier in the day. Director of hospitality, Martin Lindqvist, was aiming to generate CA$45,000 in sales from Beautiful Brunch in its first three months and needed to create a comprehensive marketing plan, including decisions on price, .....more

Teaching note for product W42297.

Teaching note for product W39688.

In May 2024, Vernon Burke, owner and chief operating officer of Burke Family Farms, was deciding which of three options would be best for his cash crop operations when his existing combine harvester lease came to an end in two months. He could buy out his lease, buy a used combine, or outsource the work and pay another farmer to harvest his crops.

Teaching note for product W40164.

Jerry Pilon, owner and sole operator of S.K.I.L Dojo, was evaluating strategic options he believed would assist in growing his business in 2023. Pilon taught his students both Okinawan karate and Brazilian jiu-jitsu, with many students dedicating years to their craft. He wanted to increase student retention rates and increase profits, both of which had been affected by the COVID-19 pandemic. Although those effects were subsiding, the cost of living .....more

In September 2015, Erika Cheung, a former employee at the private biotechnology company Theranos, must decide if she will blow the whistle on the company’s unethical practices, including inconsistent test results, data manipulation, and mishandling of patient blood samples. She must decide whether to contact the Centers for Medicare & Medicaid Services, an American federal health regulator, with this information. However, she could also face significant .....more

Teaching note for product W39726.