A small apparel manufacturer was given an ultimatum by its largest customer, Walmart Inc., to become more sustainable or else lose its business. The firm had to make both macro strategic decisions about its business, and micro operational decisions about how it would implement the massive process innovations required to accede to Walmart’s demands.

Teaching note for product W41303.

Susan DeLuca, the chief executive officer of Eurostar Pictures (Eurostar), was under pressure from her board to define a new direct-to-consumer strategy for the company’s video properties. Complicating this decision was the uncertain state of the streaming video on demand (SVOD) industry in 2023. DeLuca charged her team to consider two questions: (1) What was the future of the video streaming business, including new services (potentially spearheaded .....more

Teaching note for product W34857.

In February 2022, an indigenous studies professor was considering applying for a position on Roche Canada’s Soaring with Roche program’s advisory Board. The program was looking for an individual to represent Canada’s indigenous population, as it pursued an open innovation strategy within Canada. In considering her decision, the professor examines the pharmaceutical industry as whole (and within Canada), the pros and cons of open innovation, and the .....more

Teaching note for product W27804.

After a year filled with the highs of entrepreneurial success and the lows of personal hardships, Whitney Wolfe was considering starting a new venture—a social media platform aimed at creating positivity for women online. Wolfe was meeting with Andrey Andreev, the founder of Badoo, one of the world’s most popular dating services, to discuss her new venture idea. However, Andreev was disinterested in starting a social media platform and dismissed her .....more

Teaching note for product W28514.