Teaching note for product W43743.

Spreadsheet to accompany product W43743.

Avodah Global (Avodah) was a social enterprise headquartered in Brisbane, Australia, with manufacturing operations in Cambodia. Co-founders Liz Henderson and Karine Emanouel had a vision to provide safe employment, vocational training, and long-term career opportunities for at-risk women and survivors of human trafficking. They positioned Avodah as a socially responsible alternative to traditional garment manufacturers. However, as Avodah scaled, .....more

In early 2024, Woolworths introduced a Coaching and Productivity Framework aimed at increasing efficiency at its distribution centres in Australia. Based on engineered standards, staff were expected to perform at 100 per cent during their shift with respect to a speed-related metric commonly referred to as a pick rate. A headset worn by warehouse employees told them where to go, what items to take from the shelves and pack, and how long this should .....more

Teaching note for product W42768.

In August 2024, the founders of Advancer Group (Advancer), Australia’s first AI-powered expert assistant for human resources (HR), needed a strategy that would best meet the varied interests and concerns of all potential stakeholders. Their goal was to help Australian managers and team members be more productive and efficient, thereby supporting business growth, by integrating artificial intelligence (AI) with human HR advisors. Although the entrepreneurs .....more

Teaching note for product # W39065.

Teaching note for product W37623.

In 2022, Australia-based property and home development company Douglas Family Group was full of internal conflict. The co-owned family business had recently decided that changes were needed in order to grow and secure a stable family income for the future. To that end, the company brought in non-family advisers and board members, and eventually hired a non-family chief executive officer (CEO). However, the organizational changes did not go smoothly, .....more

Orange Sky Australia evolved as an entrepreneurial non-profit organization offering two primary services for the homeless: mobile laundering of clothes and engaging in genuine, individual, face-to-face connections through conversation. In February 2024, with 73 employees and roughly 3,000 volunteers spread throughout Australia and New Zealand, the company’s recent staff engagement data indicated a decline in well-being metrics since the start of the .....more