In early 2024, Woolworths introduced a Coaching and Productivity Framework aimed at increasing efficiency at its distribution centres in Australia. Based on engineered standards, staff were expected to perform at 100 per cent during their shift with respect to a speed-related metric commonly referred to as a pick rate. A headset worn by warehouse employees told them where to go, what items to take from the shelves and pack, and how long this should take. If a worker did not meet the predefined 100 per cent standard, they were placed on a 12-week coaching program. Since the introduction of the Framework, there had been widespread worker and union disputes, culminating in strike action in late November that led to a fall in sales of AU$50 million.
看看哪些人也有訂購？