Anna Sebastian Perayil, a 26-year-old chartered accountant, joined Ernst & Young Global Limited (EY) in Pune in March 2024. Although initially enthusiastic, she struggled with the firm’s relentless work culture marked by 16-hour days and weekend demands. After just four months at EY, Perayil died of a cardiac arrest at her apartment on July 20, 2024. Her mother wrote an open letter to EY highlighting the toxic work environment and the firm’s absence .....more

Teaching note for product W44915.

Supplemental Material for Main Product.

Ajeet Singh was an example of an authentic leader, devoting himself to tackling the societal grand challenge of sex trafficking and child prostitution in India. Singh was the founder and leader of Guria India (Guria), a non-governmental organization with a holistic approach to improving the lives of sex workers and trafficked women and children. Through trial and error learning as well as years of immersion in and working with the community in one .....more

Teaching note for product W27150.

Teaching note for product W33448.

This case has been written for use in undergraduate- and graduate-level modules pertaining to equity, diversity, and inclusion efforts. Particularly, it can be introduced in organizational behaviour, leadership, and communication courses. It is recommended that this case be taught early in the course or program.<br><br>This case involves international students’ experiences while studying at Canadian universities. The case is written to .....more

The case highlights the challenges encountered by a corporate life and health insurance leader while dealing with an underperforming employee, Tina Smith, in 2016 in Toronto, Ontario. It provides an overview of the process involved in performance management, including steps associated with exiting an employee from an organization. The protagonist in this case, Alexandra Thorn, also encountered challenges in her working relationship with Smith. Thorn .....more

Teaching note for product W32277.

Tom Ewart had been recently promoted to associate vice-president (VP) of Sustainability at The Co-operators Group Limited (Co-operators), a Canadian financial services company focused on insurance. Ewart and his team were in the process of publishing the company’s annual integrated report to inform stakeholders of the firm’s current environmental, social, and governance (ESG) initiatives and commitments. With sustainability trends rapidly growing, .....more