When a former employee learned that her former supervisor, a senior manager, was being considered for a promotion to chief executive officer, she contacted the chair of the company with allegations of sexual harassment by the senior manager. The vice-president of human resources interviewed the complainant who described her former supervisor's constant social invitations and repeated conversations of a sexual nature. The vice-president of human .....more

When a former employee learned that her former supervisor, a senior manager, was being considered for a promotion to chief executive officer, she contacts the chair of the company with allegations of sexual harassment by the senior manager. After interviewing the complainant, the vice-president of human resources interviews the senior manager. He was very upset and denied knowledge of any activity or conversation that might have sparked the former .....more

The Alberta government cut its health-care budget and the Edmonton Health Sciences Centre needed to find savings of $15 million. When the recommendation for cuts was announced to the medical staff, it was learned that 18 services would be cut. A group of surgeons attempted to challenge the inaccurate data on which the plan was based, but they were denied a review by the hospital administration. The surgeons had not been included in the consultation .....more

The Alberta government cut its health-care budget and the Edmonton Health Sciences Centre needed to find savings of $15 million. When the recommendation for cuts was announced to the medical staff, it was learned that 18 services would be cut. Five surgeons voiced their opposition to the plan and were denied a review by the hospital administration. The surgeons had not been included in the consultation because the board decided that the surgeons could .....more

Egghead.com is a chain of retail stores for computer software. A hacker has breached the company's Web site, putting up to four million customer credit card numbers at risk. The media relations officer must prepare a news release, wonders what media questions she should expect.

Pembina Pipeline Corporation transports light crude oil and natural gas liquids in western Canada. The president of the company is abruptly awakened one night by a phone call from his operations manager. He is informed that one of Pembina's pipelines has burst and is spilling thousands of barrels of crude oil into a nearby river. Emergency crews have responded to the disaster but more help is needed. The president has to decide how the best way .....more

Teaching note for product 9B01C022.