Andrew D’Souza is a serial entrepreneur and the founder of Boardy, an AI start-up positioned as an “AI superconnector” that facilitates professional introductions among founders, investors, and other business professionals through a voice-based AI agent. The AI agent also acts as a member of the organization's leadership team. The case asks students to consider how much authority to grant an AI system whose recommendations have been both impressively effective and occasionally costly. The case also invites students to examine the strategic positioning of an AI product.
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