Axis My India: Governing a Generative AI–Powered Citizen Platform
商品編號：W47272
出版日期：2026/02/25
再版日期：
商品來源：
商品主題：Information Systems; Strategy
商品類型：Case (Field)
涵蓋議題：generative AI;digital platforms;governance;design;control;citizen platform;People Empowerment Platform;Axis My India;AMI;e-governance;public services;digital identity;UPI;data governance;privacy;interoperability;open APIs;platform architecture;stakeholder management
難易度：5 - MBA/Postgraduate
內容長度：16 頁
地域：India
產業：Information; Media & Telecommunications
事件年度：2024
In 2023, Axis My India Ltd. (AMI) partnered with Google LLC to lead the development of the People Empowerment Platform (PEP), along with some other vendor partners. As the development advanced, Pradeep Gupta, AMI’s chairman and managing director, realized that the challenge extended beyond building the technology; it was about how to govern this behemoth once it went live. PEP promised to provide tailored information about government schemes, health care solutions, employment opportunities, and agricultural resources using generative artificial intelligence (AI) and a digital platform. But now, as PEP neared launch, Gupta’s excitement was tempered by unease. He had assembled a group of world-class partners, but he questioned whether AMI would be able to keep control of PEP’s mission and governance. What platform governance model should AMI adopt?
教學手冊：Axis My India: Governing a Generative AI–Powered Citizen Platform - Teaching Note
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