Larsen & Toubro: Facing a Communication Crisis
商品編號：W42766
出版日期：2025/06/16
再版日期：
商品來源：
商品主題：Organizational Behaviour/Leadership; Communications
商品類型：Case (Pub Mat)
涵蓋議題：Inclusion, Communication, crisis
難易度：4 - Undergraduate/MBA
內容長度：13 頁
地域：India
產業：Construction
事件年度：2025
In early January 2025, the managing director and chair of Larsen & Toubro Limited (L&T), one of India’s most respected business conglomerates, made controversial remarks during a town hall with employees related to working a 90-hour workweek. His remarks were caught on video, which quickly went viral. Public response to his remarks was quick and intense, drawing sharp criticism from professionals, unions, and corporate leaders, among others. The chair's comments ignited a broader national debate about employee well-being, corporate responsibility, and the cultural values that shaped India’s professional landscape. L&T had been dragged into a major controversy. What should the company and managing director do to defuse the situation and prevent such controversy in the future?
教學手冊：Larsen & Toubro: Facing a Communication Crisis - Teaching Note
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