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Xiaohongshu: E-Commerce Challenges and Strategies

Jing Chen, Nina Yan

商品編號:W40545
出版日期:2025/02/13
再版日期:
商品來源:
商品主題:Marketing; Operations Management
商品類型:Case (Pub Mat)
涵蓋議題:social commerce strategy;Xiaohongshu evolution;buyer era;influencer commerce;professional buyers;e-commerce strategy;content-commerce integration;strategic differentiation;live interactions;consumer behavior;influencer marketing;operational efficiency;merchant operations;competitive advantage;commission-based model;platform restructuring;brand management;e-commerce ecosystem;supply chain management;product curation.
難易度:4 - Undergraduate/MBA
內容長度:18 頁
地域:China
產業:Information; Media & Telecommunications
事件年度:2023

Founded in 2013, Xiaohongshu had evolved from an online shopping guide into a major app. By August 2023, the platform had introduced the “buyer era,” marking a pivotal shift in its business strategy. Xiaohongshu integrated influencer and merchant operations into a unified department to enhance efficiency and strengthen the link between content creation and e-commerce. It needed to determine whether a commission-based buyer model could transition the platform from influencer-driven live e-commerce to a model where professional buyers would curate and present products directly to consumers. This strategic move required careful evaluation to ensure alignment with the platform’s core strengths.

教學手冊:Xiaohongshu: E-Commerce Challenges and Strategies - Teaching Note
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