Cognizant: Talent Management and Employee Retention
商品編號：W39493
出版日期：2025/09/01
再版日期：
商品來源：
商品主題：General Management/Strategy; Human Resource Management
商品類型：Case (Pub Mat)
涵蓋議題：Hiring Dilemma;Talent Management;Employee Engagement;Lateral Hiring;Internal Hiring;External Hiring
難易度：4 - Undergraduate/MBA
內容長度：8 頁
地域：India
產業：Information; Media & Telecommunications
事件年度：2023
On January 16, 2023, Cognizant Technology Solutions Corporation (Cognizant) appointed a new chief executive officer who was a former president of a key competitor. The US-based major multinational information technology company, with 70 per cent of its workforce in India, provided global consulting, technology, and outsourcing services with a focus on digital transformation across various industries. At the time, Cognizant was experiencing a high employee attrition rate, decreasing client base, and diminishing profile as a key services partner. The new chief executive officer faced several key challenges. The high rate of attrition was causing a shortage of senior executives, lower growth than competitors, and delivery constraints. Cognizant had to intensify its efforts to retain and attract leadership team members, and focus on recuperating its commercial impetus, with a focus on talent management and employee retention. How would the company address the talent gap caused by the mass exit of Cognizant executives and stabilize the market’s confidence in the company? How could Cognizant attract, engage, and retain top-level talent, and nurture intellectual capability in the workplace?
教學手冊：Cognizant: Talent Management and Employee Retention - Teaching Note
補充材料：