In September 2022, Balmer Lawrie & Co Ltd., a highly diversified Indian public-sector enterprise, was reviewing the outcomes of its mentorship program, which had been launched as a pilot initiative about a year earlier. The company had hired an external consultant to help design and speedily launch the first offering of the mentorship program, enrolling 25 mentor-mentee pairs. Now, it needed to refine the program, strengthen the measurement of its benefits, and plan a scaled-up rollout across the organization. The company aimed to make the mentorship initiative a long-term, self-sustaining program.
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