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A Study in Grey: Lisa LaFlamme’s Dismissal from CTV News

Gerard Seijts, Jana Seijts, Lindsay Hobbs

商品編號:W34665
出版日期:2023/09/15
再版日期:
商品來源:
商品主題:Organizational Behaviour/Leadership; Communications
商品類型:Case (Pub Mat)
涵蓋議題:crisis;reputation management;leadership;discrimination;gendered ageism;fairness;communication
難易度:4 - Undergraduate/MBA
內容長度:9 頁
地域:Canada
產業:Information; Media & Telecommunications
事件年度:2022

Lisa LaFlamme was the trusted face of CTV National News. In 2022, she was at the height of her career. It was therefore a shock to her colleagues and viewers when, on August 15, 2022, she posted a video on Twitter to announce that she had been abruptly ousted from CTV by its parent company, Bell Media Inc. (Bell Media). Bell Media was hit with seemingly never-ending waves of negative press, including speculation that sexism and ageism had been the reasons behind LaFlamme’s ousting. The choice to get rid of LaFlamme, and the manner in which that choice was exercised, had lasting negative effects that Bell Media surely had not anticipated. Looking back, was replacing LaFlamme unequivocally the wrong choice? Or could it have been handled in a way that would have prevented such backlash?

教學手冊:A Study in Grey: Lisa LaFlamme’s Dismissal from CTV News - Teaching Note
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