Many companies are very bad at hiring people—although they often don’t realize this—and they cannot get better if they don’t recognize that they need to improve. This note explores the common errors organizations make when attempting to hire employees and outlines the steps they should take to hire better and with improved diversity outcomes. The note is written from the perspective of someone who not only has interviewed thousands of job candidates but also is familiar with the literature on recruitment and selection. It serves as a practical guide that leans heavily on existing research.
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