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Daimler China: Facing a Media Firestorm

Wolfgang Messner; Hyo Jin Yoon

商品編號:9B18C012
出版日期:2018/01/05
再版日期:2019/04/26
商品來源:
商品主題:International Business; Organizational Behaviour/Leadership
商品類型:Case (Pub Mat)
涵蓋議題:Culture shock, Expatriate assignment, China, International HR, PR management, Daimler
難易度:4 - Undergraduate/MBA
內容長度:6 頁
地域:China; Germany; South Korea
產業:Manufacturing
事件年度:2016

The chief executive officer of Daimler Trucks and Buses China Ltd. was on an expatriate assignment in China. In November 2016, he faced a discomforting situation that could bring an abrupt halt to his career; an unfortunate incident in which he lost his temper led to fierce outrage in local Chinese and worldwide media. The media reaction threatened China’s prominence as a major source of revenue for Daimler, and sent Daimler’s share price on a downhill spiral. How should Daimler react, and what could it do to restore the company brand image?

教學手冊:Daimler China: Facing a Media Firestorm - Teaching Note
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