This case describes a typical situation faced by any firm engaged in marketing a commodity. Laxmi Proteins processed and sold pigeon pea, called toor or tur in Hindi. The processed grain was known as toor dal and was an important source of protein in the predominantly vegetarian diet of Indians. With the ongoing economic boom and subsequent increase in household income, it was expected that expenditures on more wholesome diets would increase and with it the intake of pulses such as toor dal. Laxmi Proteins was on the verge of inaugurating a new processing plant that would double its capacity. The managing director was concerned about the effectiveness of the current marketing strategy to sell additional produce and asked the marketing directors to review the company’s marketing efforts and come up with alternatives.
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