The executive director of Meals on Wheels London (MOWL) was struggling with a lack of volunteers to deliver meals to the not-for-profit organization’s customers. MOWL provided nutritional support for adults with disabilities and older people who required short-term or long-term assistance. Several options were under consideration to mitigate the volunteer issue. These included using new, state-of-the-art computer software to allocate volunteers more .....more

Teaching note for product #

Teaching note for product W34635.

Hairstrong sold hair scrunchies, and the business’s founder had experienced significant success since selling her first products in September 2019. Sales had reached CA$90,000, and media coverage came from outlets such as Good Morning America, Chatelaine, and Global News. However, the founder wanted to expand on the early success to double current total annual revenue and consider making Hairstrong her full-time occupation. This meant significantly .....more

Teaching note for product W31126.

In April 2022, the chief executive officer (CEO) of Agilus Work Solutions (Agilus) was considering how to handle the future of work at the company. With the company’s employees having worked primarily remotely since the beginning of the COVID-19 pandemic in March 2020, he wondered if now was the time to bring them back to the office. If so, would employees return to the office full-time, or was a hybrid model preferable? With employees having conflicting .....more