Vincent Maphosa was the founder and chief executive officer of Wetility, a solar energy start-up based in South Africa. On April 20, 2023, Maphosa faced a critical decision that could shape the financial trajectory of his emerging four-year-old business. Wetility was contending with a balance sheet weighed down by debt and significant operational pressures. Maphosa’s dilemma was choosing between securing potential equity investment and leveraging .....more

Teaching note for product W44030.

Presentation to accompany product W44029.

Teaching note for product W42531.

On April 8, 2024, Mike Teke—co-founder and group chief executive officer of Seriti Resources Holdings Ltd. (Seriti)—was driving to an executive meeting in Mpumalanga, South Africa, reflecting on how to sustain Seriti’s momentum in motivating employees toward higher productivity while maintaining a safe working environment. Although some sections of the Khutala Colliery had achieved high production levels, performance across Seriti’s operations remained .....more

Teaching note for product 9B21C015.

A team of analysts at Nedbank Group (Nedbank) had generated a solution to an important client-centered issue, but the solution was not welcomed by the operations team. A business executive at Nedbank created an opportunity for the creative design team and operations team to collaborate. A solution was successfully implemented in 2019 and the executive and analysts’ team leader were summoned to present their ideas at a business banking executive committee .....more

In 2018, the owner of a Sasol Limited (Sasol) fuel retail franchise in Pretoria, South Africa, was facing the challenge of how to continue growing her business by retaining her existing customers and offering the products and services they expected. A woman entrepreneur in a male-dominated industry, the franchisee had worked her way up the corporate ladder in the financial services industry and, after being retrenched from her position at a bank, .....more

Instructor Presentation to accompany product 8B21M070.

Teaching note for product 9B21M070.