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Nedbank Group: Leadership and Adaptive Space for Digital Innovation

Caren Scheepers; Jill Bogie; Michael Arena;

商品編號:9B21C015
出版日期:2021/04/08
再版日期:2021/04/08
商品來源:
商品主題:General Management/Strategy; Organizational Behaviour/Leadership
商品類型:Case (Field)
涵蓋議題:innovation;leadership;adaptive space;design thinking;technology
難易度:5 - MBA/Postgraduate
內容長度:8 頁
地域:South Africa
產業:Finance and Insurance;
事件年度:2019

A team of analysts at Nedbank Group (Nedbank) had generated a solution to an important client-centered issue, but the solution was not welcomed by the operations team. A business executive at Nedbank created an opportunity for the creative design team and operations team to collaborate. A solution was successfully implemented in 2019 and the executive and analysts’ team leader were summoned to present their ideas at a business banking executive committee meeting to demonstrate how their initiatives supported the bank’s strategic direction. Would the executive committee agree to invest capital in new ways of work to move the bank forward on its digital strategy?

教學手冊:8B21C015;
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