In January 2017, the owner of Exotic Caribbean Mountain Pride Ltd., based in Trinidad and Tobago, was trying to decide on a strategy to ensure the continued growth of her business in the face of increased competition from other local manufacturers. She wondered whether the timing was right to expand operations and enter the export market. The growing demand for her chocolate products also made her question whether she should increase her prices. The .....more

Teaching note for product 9B18A038.

The owner of a small home and garden shop in Chaguanas, Trinidad, is faced with declining sales and the recent entry of a competitor offering similar products at competitive prices. In order to compete, he is considering moving to a larger location and expanding his business to capitalize on emerging opportunities, such as the demand for landscaping services by wealthy professionals. He is uncertain how his current customers would react to such a .....more

Teaching note for product 9B10A029.