Teaching note for product 9A97C005.

The vice-president of a 350-person consulting engineering firm faces a difficult situation. Instead of getting his second-in-command to agree to sponsor the postgraduate studies of one of the business unit's engineers he insisted that the vice-president get rid of her or he would quietly resign, taking others with him. He also suggested that the vice-president unduly favored the engineer and that it was up to him to save the vice-president from .....more

The new manager of the network installation coordination section had just met with her management team for the first time. The meeting did not go well as it appeared to have no direction, purpose, or resolutions. The new manager's successful history of process improvement management had prompted her move into the new position. She needed to mould the existing group into a functional team with common goals, objectives and purpose as quickly as .....more

The owners of the company were concerned with the rapid rate of growth facing their company. The company had revenues of $6.3 million and employed 30 highly skilled workers. These numbers were expected to double or triple in the next couple of years. To determine how well the company was structured to achieve its future goals, they hired a consultant he had worked with successfully in the past. The consultant's major role was to make recommendations .....more

The president and chief executive of a hospital, is anticipating resistance to his newly-formed vision for the hospital. The exact source and reasons for the resistance are not totally clear to him. Notwithstanding the difficulty of the change he would propose, he recognizes that the conventional hospital is no longer able to respond effectively to its demands with the resource constraints caused by government funding cutbacks. With varying degrees .....more

The Vice President - Manufacturing, is faced with a series of disputes between his direct subordinate, the maintenance supervisor, and one of the maintenance foremen. The situation is threatening to disrupt maintenance operations and the VP feels it is time to intervene. His problem is what to do and how to do it. (To be used in conjunction with Martin Brass Company (B) Harry Smith, Supervisor, Maintenance Dept., case 9A96C006; and Martin Brass Company .....more

The Vice President - Manufacturing, is faced with a series of disputes between his direct subordinate, the maintenance supervisor, and one of the maintenance foremen. The situation is threatening to disrupt maintenance operations and the VP feels it is time to intervene. His problem is what to do and how to do it. (To be used in conjunction with Martin Brass Company (A) Tom Fuller, Vice-President, Manufacturing, case 9A96C005; and Martin Brass Company .....more

The Vice President - Manufacturing, is faced with a series of disputes between his direct subordinate, the maintenance supervisor, and one of the maintenance foremen. The situation is threatening to disrupt maintenance operations and the VP feels it is time to intervene. His problem is what to do and how to do it. (To be used in conjunction with Martin Brass Company (A) Tom Fuller, Vice-President, Manufacturing, case 9A96C005; and Martin Brass Company .....more

Teaching note for product 9A96C005.

The owner and president of a company and their management group must take some key organizational design decisions in preparation for the next stage of the company's growth. Since establishing his most recent structure two years previously, the number of employees had more than doubled from 60 to over 150. Revenues grew from $11.5 to $17 million last year, and expected revenues for this year were $25 million. Issues arose regarding: management .....more