Nordique Hospitality: A Quiet Quitting Conundrum
商品編號：W46294
出版日期：2025/09/19
再版日期：
商品來源：
商品主題：Human Resource Management; Organizational Behaviour/Leadership
商品類型：Case (Field)
涵蓋議題：Organizational Behaviour;Hospitality Industry;Power and Influence;Quiet Quitting;Transfer Requests;General Manager - Leadership;Travel and Tourism;Human Resources
難易度：2 - Intro/Undergraduate
內容長度：7 頁
地域：Canada
產業：Accommodation & Food Services
事件年度：2024
In October 2024, the chief operating officer (COO) of Nordique Hospitality (Nordique), a hotel chain in Quebec, Canada, was facing an issue with one of his hotel general managers (GMs). The GM had recently requested a transfer to another Nordique hotel, citing mental fatigue as a reason. However, the chief executive officer (CEO) of Nordique was not in favour of the transfer, and the COO himself had not handled the request well. The GM had since become stagnant in his role, and concerns about his behaviour had begun to spread among Nordique’s staff. Thus, the COO urgently needed to determine (1) whether the CEO would allow the transfer, (2) whether the GM could transfer without being penalized, and (3) where the GM would move, as well as who would replace him. While sound decision-making could preserve Nordique’s performance, the wrong move could reflect poorly on the COO’s management style.
教學手冊：Nordique Hospitality: A Quiet Quitting Conundrum - Teaching Note
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