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Managing Recognition and Growth in a Stacked Ranking System: The Next Step for Alex Harrison

Shubhashree S. Iyer and Ritu Gupta

商品編號:W44797
出版日期:2025/08/20
再版日期:
商品來源:
商品主題:General Management/Strategy; Human Resource Management
商品類型:Case (Field)
涵蓋議題:performance;rewards;recognition;career
難易度:4 - Undergraduate/MBA
內容長度:14 頁
地域:United States; Vietnam
產業:Information; Media & Telecommunications
事件年度:2024

By December 2024, a key product manager at Gestrava Technology Corporation, a leading US-based technology company, had developed a reputation for delivering high-impact results on complex initiatives, often going beyond his core responsibilities. The company’s performance management process included a stacked ranking system, which required managers to distribute employee ratings across predetermined bands. The highest rating of “5—Exceptional” was tied to promotion readiness, higher bonus payouts, and long-term career progression. However, the product manager was shocked to receive a rating of “4—Exceeds Expectations,” even though colleagues and cross-functional partners had expressed strong support throughout the year, with some colleagues suggesting that he was next in line for promotion. As the initial frustration faded and a potential reorganization was looming, he had to make a decision. Should he schedule a follow-up conversation to raise his concerns or accept the outcome to avoid creating unintended consequences?

教學手冊:Managing Recognition and Growth in a Stacked Ranking System: The Next Step for Alex Harrison – Teaching Note
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