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Pearce & Pearce: Metric-Strategy (Mis)alignment in a Professional Service Firm

Daniel Muzio, Nidheesh Joseph, James Faulconbridge

商品編號:W42168
出版日期:2025/03/25
再版日期:
商品來源:
商品主題:General Management/Strategy
商品類型:Case (Field)
涵蓋議題:Metric mismanagement;Surrogation;Peformance metric - Strategy Fit
難易度:5 - MBA/Postgraduate
內容長度:9 頁
地域:United Kingdom
產業:Professional; Scientific; and Technical Services
事件年度:2017

In April 2017, Tom Jones, the new managing partner of Pearce & Pearce, an English law firm, was planning to deliver a speech to the firm’s partners and lawyers. His first address would outline his long-term vision to increase the firm’s PEP from £0.9 million to £2.0 million by 2027 as well as his short-term plan to move the firm from its current position within the top 10 English firms to a spot within the top three, based on profit per equity partner (PEP). Jones knew that a PEP focussed approach would get him immediate achievements but was also concerned about its negative impact on sustainable growth. Jones is in a dilemma about whether to continue the emphasize PEP, as is the prevailing norm in the English legal community, or consider alternative approaches. Would he consider alternate metrics or even a shift from numerical metrics to a more comprehensive, qualitative approach? Could Pearce & Pearce follow the lead of a competitor and disregard PEP entirely? Would the legal community embrace such a transition?

教學手冊:Pearce & Pearce: Metric-Strategy (Mis)alignment in a Professional Service Firm - Teaching Note
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