Unity Health Toronto (Unity Health), a pioneer in the implementation of artificial intelligence (AI) in Canadian health care, had leveraged advanced analytics and big data from electronic health records to improve patient care. However, much of the value from AI had been generated within Unity Health. In January 2024, the organization needed to determine the strategic alignment, governance, and investment required to scale its internal AI solutions for external health-care partners. Michael Page, the director of AI commercialization at Unity Health, was tasked with making a proposal to the in-house AI advisory committee on how the hospital network could 1) attain potential economic benefits through AI technologies to further expand the health system at Unity Health and 2) help other health-care organizations improve health-care quality and outcomes through AI.
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