In 2022, Doja Cat walked the red carpet for the sixty-fourth annual Grammy Awards in Las Vegas, Nevada, wearing a blinged-out JBL speaker as her only accessory. Chris Epple, vice president of marketing in the lifestyle division of JBL’s parent company, Harman International Industries Inc. (Harman), had realized a huge win with the Doja Cat collaboration. A year after the Grammy Awards, in March 2023, Epple contemplated what was next. He knew this had been the right partnership at the right time, but his greatest concern now was maintaining the social media buzz and continuing to build community around the brand. He wondered how JBL should manage future partnerships and collaborations to keep its target Generation Z consumers engaged and the brand story relevant.
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