BOE Technology Group Ltd. (BOE) was a leading semiconductor display company worldwide. This case study examines BOE’s journey from facing near bankruptcy to becoming a major player in the display industry and subsequently transitioning into the Internet of Things (IoT) space. The company leveraged effective knowledge management to streamline resources; accelerate knowledge sharing, flow, and application; improve internal management and operational efficiency; mitigate the impact of industry cycles; enhance profitability and innovation capabilities; and support development at each stage. Meanwhile, the firm also faced many challenges. How could BOE further upgrade its capability and transform into a leader in the IoT age?
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