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Indore: Turnaround to the Cleanest City in India

Neelam Tandon, Nupur Rao, Deepak Tandon

商品編號:W34067
出版日期:2023/11/23
再版日期:
商品來源:
商品主題:General Management/Strategy; Sustainability
商品類型:Case (Field)
涵蓋議題:leadership;efficiency;decision making;waste management
難易度:4 - Undergraduate/MBA
內容長度:7 頁
地域:India
產業:Public Administration
事件年度:2017

Until 2015, the city of Indore, India was considered “dirty,” with various sites serving as open dumping grounds for solid waste and open dustbins overflowing with mixed wet and dry waste. However, the strategic orientation of urban local body Indore Municipal Corporation led to a remarkable transformation in the city. In 2017, a series of change initiatives resulted in Indore being named the cleanest city in India—a jump from its 2016 low ranking of 25th, when the cleanliness drive was conducted for the first time. To reach this high point, Indore Municipal Corporation transformed its system and processes. The organization shifted to a revenue-generating sustainable waste management model that helped change the mindset and behaviour of Indore’s citizens. Cleanliness was becoming a new way of life. However, Indore Municipal Corporation still faced key challenges including momentum, innovation, and sustaining the city’s waste management model.

教學手冊:Indore: Turnaround to the Cleanest City in India - Teaching Note
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