St. Luke’s Hospital: Collaborating to Advance Health and Well-Being
商品編號：W30019
出版日期：2023/08/28
再版日期：
商品來源：
商品主題：General Management/Strategy
商品類型：Case (Field)
涵蓋議題：social innovation;competitive strategy;non-profit organization;health and well-being
難易度：4 - Undergraduate/MBA
內容長度：14 頁
地域：Singapore
產業：Health Care Services
事件年度：2022
St. Luke’s Hospital (SLH) started out as a community hospital (CH) to help rehabilitate patients who had undergone or were undergoing treatment at acute-care hospitals. By 2016, SLH’s range of services had increased manifold, making SLH one of the few CHs with a comprehensive suite of services, such as rehabilitative, wound, and dementia care. Beyond inpatient care, SLH also offered outpatient and support services such as day-patient rehabilitation, diagnostics and laboratory services, and home-care services. To meet the growing health-care needs of an aging population, Singapore adopted the CH concept for its national health-care master plan, which projected a tripling in the number of CH beds over the next 10–15 years. As more new public CHs were established, especially in the western region of Singapore—where SLH used to operate as the only CH—SLH had to review its role and future direction. To sustain its competitive advantage, should the organization invest its resources into strengthening its existing capabilities, or diversify into new areas of growth? Tan had to provide his recommendation at the next quarterly board meeting.
教學手冊：St. Luke’s Hospital: Collaborating to Advance Health and Well-Being - Teaching Note
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