HCAH: Delivering Innovative Home Health Care in India
商品編號：W25432
出版日期：2021/12/15
再版日期：
商品來源：
商品主題：General Management/Strategy; Human Resource Management
商品類型：Case (Field)
涵蓋議題：healthcare;home care;COVID-19;crisis;general management;human resources
難易度：4 - Undergraduate/MBA
內容長度：17 頁
地域：India
產業：Health Care Services;
事件年度：2021
In September 2021, the chief operating officer and executive vice-president of HealthCare atHome India Pvt. Ltd. (HCAH India), based in Mumbai, India, was concerned about his company’s future. Founded in 2012, HCAH India provided a wide range of health services at home, including intensive care, step-down beds, post-operative care, nursing, physiotherapy, attendant services, and elderly care. During the COVID-19 pandemic, the company was growing at a rate of 60 per cent month over month. While the COVID-19 virus continued to strain the country’s health care system, the chief operating officer and executive vice-president faced numerous organizational and social challenges. HCAH India had responded quickly to address the home health care needs of patients during the pandemic. It was even recognized for its excellence by the Federation of Indian Chambers of Commerce and Industry as the best home health care provider. However, how could the organization evaluate its options and focus on internal capabilities, while building on its strengths to meet future challenges?
教學手冊：W25433;
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