The University of the East Coast: Crisis Management
商品編號：9B19C025
出版日期：2019/08/23
再版日期：
商品來源：
商品主題：Organizational Behaviour/Leadership
商品類型：Case (Gen Exp)
涵蓋議題：Conflict Management, Leadership, , employee relations.
難易度：4 - Undergraduate/MBA
內容長度：4 頁
地域：Canada
產業：Educational Services
事件年度：2018
In February 2018, the dean of the Faculty of Social Sciences at the University of the East Coast in eastern Canada was faced with the challenge of managing a protest by one of his professors. Tension had been brewing between the two for a few months because of inappropriate expense claims and complaints of sexual harassment. However, because of the way the dean had been appointed, he was in a weak position and could not depend on his superiors for help in solving the problem. As a result, donors were complaining, prospective students were changing their minds about applying, and department chairs were beginning to complain. The dean wondered what he should do to bring his faculty back to a normal functioning state. What should he do about the protesting professor, the apparent fraud, and the reactions of potential employers, potential students, and donors? How could he improve the image of his faculty and the university?
教學手冊：The University of the East Coast: Crisis Management - Teaching Note
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