Malus Analytics International: Combatting the Menace of Shadow IT
商品編號：9B18E019
出版日期：2018/12/21
再版日期：2018/12/20
商品來源：
商品主題：International Business; Information Systems
商品類型：Case (Gen Exp)
涵蓋議題：information technology, cloud computing, Shadow IT, amelioration strategies, casual loop diagrams
難易度：4 - Undergraduate/MBA
內容長度：6 頁
地域：United States
產業：
事件年度：2017
Since its founding in 2014, Malus Analytics International (MAI), a US-based player in the analytics consulting industry, had focused on helping its clients move to cloud-based computing and database management. However, by 2018, this strategy had left many of MAI's customers vulnerable to “Shadow IT,” an information technology (IT) phenomenon where employees used computing devices, data, and software that were not provided, approved, or sanctioned by an organization’s IT department for work. Twenty of MAI’s top clients had experienced data breaches as a result of the use of unsanctioned applications. In response, MAI's management team needed to develop a collaborative plan to help ameliorate the natural tensions between the chief information officers and the end-users. The plan needed to balance security requirements and resource management with innovation and flexibility.
教學手冊：Malus Analytics International: Combatting the Menace of Shadow IT - Teaching Note
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