The U.S. Postal Service: A First Class Disruption
商品編號：9B15M004
出版日期：2015/01/21
再版日期：2015/01/21
商品來源：Ivey
商品主題：General Management/Strategy
商品類型：Case (Library)
涵蓋議題：Change management;United States
難易度：4 - Undergraduate/MBA
內容長度：12 頁
地域：United States
產業：Public Administration;
事件年度：2014
Facing declining revenues, huge fixed costs, bloated employee unions, an inflexible regulatory environment and a generation of millennials that virtually never used its products, the United States Postal Service (USPS) was looking for help. Accordingly, it had hired several advisors who all came from entrepreneurial backgrounds. Their mandate was clear: challenge the status quo, help to frame the magnitude of the disruption that the USPS was facing, identify opportunities for the USPS to enter new markets for new sources of revenue, and develop a solution immediately. Was an entrepreneurial approach likely to be successful? Or would this approach only involve niche ideas that would not produce significant results? Many other developed countries were facing the same disruption; were there lessons to be learned from these other postal services? The advisors gathered together in a small office and settled into a task that, at first blush, seemed impossible.
教學手冊：8B15M004
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