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epost: Evolving an Online Business

Deborah Compeau; Jane Gravill

商品編號:9B07E001
出版日期:2007/02/26
再版日期:
商品來源:
商品主題:Information Systems
商品類型:Case (Field)
涵蓋議題:E-Business;Strategy;Management Information Systems
難易度:4 - Undergraduate/MBA
內容長度:15 頁
地域:Canada
產業:Transportation and Warehousing
事件年度:2003

The chief executive officer (CEO) of epost is preparing for a meeting with his successor. Epost, a division of Canada Post, is in a transition and many decisions will need to be made by the successor. With the introduction of the Internet, people are using regular postal services less frequently. Epost was created to generate revenue and to provide customers the ease of paying bills electronically. In 2004, epost acquired its competitor, Webdoxs. Implementing epost posed many information technology (IT) challenges because financial and personal information is exchanged and stored, and, therefore, the service has to be reliable and secure. The CEO ponders several issues as he prepares for his meeting with his successor.

教學手冊:epost: Evolving an Online Business - Teaching Note
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