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Family Pizza Night at the Bala Bay Inn

John S. Haywood-Farmer; Amanda Balodia; Sara McCormick

商品編號:9B04D007
出版日期:2004/05/04
再版日期:2009/09/10
商品來源:
商品主題:Operations Management
商品類型:Case (Field)
涵蓋議題:Process Design/Change;Capacity Analysis;Bottlenecks;Process Analysis
難易度:4 - Undergraduate/MBA
內容長度:9 頁
地域:Canada
產業:Accommodation & Food Services
事件年度:2001

During the summer, a popular hotel and restaurant must turn away customers whenever it offers its once a week family pizza buffet. With summer season fast approaching, the managers and owners of Bala Bay Inn must evaluate the process and capacity of the restaurant and identify bottlenecks in the process to determine what can be done to accommodate the demand.

教學手冊:Family Pizza Night at the Bala Bay Inn - Teaching Note
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