The environmental coordinator at the Chatham Assembly Plant of Navistar International Corporation must implement a total waste management program. This is the second in a two case series bearing the same name. At the time of the case, he had just received approval from plant management to proceed with his recommendation to use a plant-wide program that captures all recyclable materials. In addition, Browning-Ferris Industries (BFI) has been selected as the waste management service provider for part of the program. Successful implementation now requires support from the unionized, hourly work force, further development of the relationship with BFI, and systems to reinforce long term performance.
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