| Concentrix Corporation: Improving Customer Persistency for an Indian Insurance Company - Teaching Note |
| 作者姓名：Shylu John, Bhavin J. Shah |
| | 商品編號：W25822 |
| 出版日期：2022/06/09 | 內容長度：9 頁 |
Teaching note for product W25821.
|
| Concentrix Corporation: Improving Customer Persistency for an Indian Insurance Company - Student Spreadsheet |
| 作者姓名：Shylu John, Bhavin J. Shah |
| | 商品編號：W25823 |
| 出版日期：2022/06/09 | 內容長度：1961 頁 |
Student Spreadsheet to accompany product W25821.
|
| Concentrix Corporation: Improving Customer Persistency for an Indian Insurance Company - Instructor Spreadsheet |
| 作者姓名：Shylu John, Bhavin J. Shah |
| | 商品編號：W25824 |
| 出版日期：2022/06/09 | 內容長度：10728 頁 |
Instructor Spreadsheet to accompany product W25822.
|
| Concentrix Corporation: Improving Customer Persistency for an Indian Insurance Company |
| 作者姓名：Shylu John, Bhavin J. Shah |
| 商品類型：Case (Field) | 商品編號：W25821 |
| 出版日期：2022/06/09 | 內容長度：7 頁 |
In August 2017, Concentrix Corporation (CNX) partnered with Photon Life Insurance Company (PLI), a leading insurance provider in India, to support PLI's customer management service. On February 1, 2018, Mohit Khanna, global operations manager at CNX, undertook a promising task to improve PLI’S customer persistency at minimal operational cost. If all policyholders with an approaching due date were to be called, then the number of service agents .....more
|