In late 2020, Harman Singh Arora, the chief executive officer of Gtropy Pvt. Ltd. (Gtropy), a logistics technology provider in the logistics and transportation space, was considering the company’s future. Gtropy had disrupted the market with its GPS based fleet management solutions complemented by exhaustive data analytics since it was formed in 2019. The company’s quarterly growth was 40 per cent and they had a network of 350+ partners. However, .....more

Teaching note for product W30113.

Teaching note for product 9B17E007.

On January 23, 2015, DXSD India received an opportunity to add a complex new line of business to the company’s value chain. The head of DXSD India, a shared service division of a U.K. bank, was concerned about his company’s ability to take on more complex work. Gaps had been identified in the existing process migration framework, so a new framework was proposed to fix the gaps. The new framework was not tested and did not yet have approval from the .....more

Teaching note for product 9B14E026.

The director of A & S Software Group was recalling his entrepreneurial journey. It was in August 2013, and over the past 16 years he had seen the evolution of the company’s flagship product — enterprise resource planning software for educational institutes — and a variety of business models associated with it. While the product strategy evolved through various stages, he had conceptualized Blue Print software as a tool to enable the rapid development .....more

Teaching note for product number 9B13E028

In December 2005, Sapient Consulting signed a fixed-price contract with U.S.-based Global HR Outsourcing Inc. to design a human resources portal for its international customers. Sapient’s senior manager of project management, who was based in India, had been handed the project with full faith that it would not only be delivered on time but within the fixed price and using the new agile hybrid methodology. The client wanted the portal built for them .....more

The managing director of a small- to medium-sized electrical firm faces a major challenge: he realizes that the firm he founded has grown so significantly that information management has become very difficult. For solving issues of data integrity, redundancy, incompleteness and backup, he obtains quotations for implementation of enterprise resource planning from different vendors. Meanwhile, he discusses the issue of implementing the new system with .....more

Teaching note for product 9B13E018.