In mid-2022, Simerneet Singh, founding and managing partner of Singh & Kaur Partners, a leading full-service law firm headquartered in Bangalore, India, faced mounting internal resistance after introducing a new group of non-legal professionals to drive practice development. Seeking to enhance collaboration and client management, the firm had also rolled out a data management tool designed to consolidate client and prospect information. However, .....more

Teaching note for product W39077.

RA Group, a technology consulting firm, introduced changes in 2019 that were impacting the organization and its employees. Employees were dealing with the transition to a new office location and resulting changes to the company’s transportation services, the less private office configuration, a surge of new employees lacking proper supervision, and increased turnover. Employees encountered numerous organizational problems during the change process .....more

Teaching note for product W35240.

Teaching note for product 9B17C027.

In 2012, Ingersoll Rand India added the position of senior director of engineering for its engineering and technology centres, which were originally established to support the product development activities of the company. The new position was established to lead the currently low-performing engineering and technology centres to a new, more efficient and effective path. Projects had been missing their delivery targets, and there were major differences .....more

Supplement for product 9B17C027.