In March 2024, the CEO of Mydoh, a Toronto-based fintech, was asked by her board of directors to submit a new growth plan. The fintech had been offering a money management platform since 2021 targeted at a specific demographic: Canadian households with kids and teenagers in the age group of 6–18 years. The board just approved a proposal the CEO made at their meeting to eliminate the monthly subscription fee for the platform’s customers in a bid to .....more

Teaching note for product W45613.

The founder and CEO of a medium-scale European business dealing in hemp, a low-carbon-footprint textile fibre, was examining ways to restructure and rejuvenate the business in light of growth opportunities provided by local and global environmental regulations. Having successfully built and leveraged the firm’s upstream capabilities, the founder CEO was at a crossroads in late 2024 in building and leveraging its downstream capabilities, even as the .....more

Teaching note for product W43636.

In late 2019, the Mississauga, Ontario–based NetDynamic Consulting Inc. (NetDynamic) faced intricate challenges related to aligning and standardizing enterprise resource planning (ERP) processes on a global scale in a large multinational enterprise while simultaneously safeguarding the distinctive operational nuances specific to each of the company’s local subsidiaries. <br><br>NetDynamic had undertaken the challenge of integrating the .....more

In March 2021, the founder of Hampstead Tea, a specialty-tea processor based in London, United Kingdom, found herself at a crossroads. Since 1995, the founder had been exporting packaged tea to countries in the European Union (EU) as well as selling it locally in the UK market. But effective December 31, 2020, the United Kingdom had exited the EU; in 2021, companies in the two regions could no longer buy and sell goods freely across their borders. .....more

Teaching note for Ivey product no. W37128.

A business world characterized by volatility, uncertainty, complexity, and ambiguity (VUCA) presents many leadership and governance challenges to businesses large and small. Smaller family firms, in particular, need to demonstrate resilience both in navigating changes that arise from VUCA conditions and in staying firm on the core purpose with which their enterprises were founded.<br><br>Cases A and B present the approach of a family firm .....more

Teaching note for product nos. W33855 and W35169.

A business world characterized by volatility, uncertainty, complexity, and ambiguity (VUCA) presents many leadership and governance challenges to businesses large and small. Smaller family firms, in particular, need to demonstrate resilience both in navigating changes that arise from VUCA conditions and in staying firm on the core purpose with which their enterprises were founded.<br><br>Cases A and B present the approach of a family firm .....more