| IntelePeer's AI Revolution: Enhancing Benevis LLC's Patient Call Experience - Teaching Note |
| 作者姓名：Neha Mittal, Munir Mandviwalla |
| 商品類型： | 商品編號：W44944 |
| 出版日期：2025/08/28 | 內容長度：8 頁 |
Teaching note for product W44943.
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| IntelePeer’s AI Revolution: Enhancing Benevis LLC’s Patient Call Experience |
| 作者姓名：Neha Mittal, Munir Mandviwalla |
| 商品類型：Case (Field) | 商品編號：W44943 |
| 出版日期：2025/08/28 | 內容長度：11 頁 |
In the fall of 2024, Frank Fawzi, CEO of IntelePeer Cloud Communications LLC (IntelePeer), a conversational AI platform provider based in Dania Beach, Florida, implemented an innovative idea of using generative artificial intelligence (AI) to enhance the operations of Benevis LLC (Benevis), a dental practice management services provider. Despite previous success with IntelePeer’s solutions, Benevis hesitated, citing concerns about patient frustration, .....more
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